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Customer Service Representative
Job Description
Job Title: Customer Service Representative
Location: Spencer, IA
Compensation: $18.00 per hour – paid weekly
Job Type: Temp | Full-time
About the Opportunity
Doherty Staffing Solutions is hiring a Customer Service Representative for a food production and cold storage company in Spencer, Iowa. In this role, you’ll support daily shipping and receiving operations by coordinating customer shipments, communicating with internal departments and carriers, and ensuring accurate documentation. If you enjoy fast-paced administrative work and providing excellent customer service in an operations-focused environment, this opportunity could be a great fit. Read below for more information!
What You’ll Do as a Customer Service Representative:
What You Need to Bring to the Customer Service Representative Role:
Why You’ll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?
Click Apply Now to complete our quick, mobile-friendly application. If you have questions about the Customer Service Representative job, contact our Jackson office at (507) 847-3604.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at https://www.doherty.com/job-seekers/employee-benefits.
Location: Spencer, IA
Compensation: $18.00 per hour – paid weekly
Job Type: Temp | Full-time
About the Opportunity
Doherty Staffing Solutions is hiring a Customer Service Representative for a food production and cold storage company in Spencer, Iowa. In this role, you’ll support daily shipping and receiving operations by coordinating customer shipments, communicating with internal departments and carriers, and ensuring accurate documentation. If you enjoy fast-paced administrative work and providing excellent customer service in an operations-focused environment, this opportunity could be a great fit. Read below for more information!
What You’ll Do as a Customer Service Representative:
- Coordinate and dispatch inbound and outbound customer shipments
- Communicate shipment and receipt details with warehouse teams, customers, and carriers
- Provide timely coverage of the telephone system and assist with clerical duties
- Respond to customer inquiries, process orders, and resolve concerns professionally
- Ensure shipping and receiving documents are completed accurately and on time
- Assist with developing inbound and outbound freight schedules alongside warehouse leadership
What You Need to Bring to the Customer Service Representative Role:
- Ability to understand and follow verbal work instructions
- Ability to operate a computer, calculator, and phone system
- Strong communication skills for receiving and relaying directions
- Ability to perform data entry, file records, and send emails or faxes
- Comfort working in cold environments (approximately 28–38°F)
- Ability to work around wet floors and food/meat products
- Commitment to following all safety rules and reporting safety concerns #WEjobhunt
Why You’ll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?
Click Apply Now to complete our quick, mobile-friendly application. If you have questions about the Customer Service Representative job, contact our Jackson office at (507) 847-3604.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at https://www.doherty.com/job-seekers/employee-benefits.
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About Spencer, IA
Discover exciting job opportunities in and around Spencer, Iowa! Nestled in the heart of Clay County, Spencer offers a welcoming community with picturesque landscapes and thriving industries. Known for its vibrant arts scene, delicious Dutch cuisine, and stunning parks like the Clay County Fairgrounds, job seekers in Spencer can enjoy a blend of cultural experiences and outdoor adventures. From exploring the Spencer Community Theatre to cheering on the local baseball team, the Spencer area provides a unique and charming backdrop for career growth. Explore our job listings today and find your next opportunity in this enchanting region!