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Customer Service Representative (Hybrid)

Eden Prairie, MN 55344

Job Category: Customer Service Job ID: 51442106 Pay Rate: $24-26 / hour Jobs Office: Career Solutions

Job Description

Customer Service Representative (Hybrid)? Eden Prairie, MN
? $22.00–$26.00 per hour | Full Time | Hybrid (4 days in office, 1 remote)In partnership with Doherty Staffing Solutions, we’re seeking a detail-oriented Customer Service Representative to join a dynamic and creative manufacturing team known for its innovation and commitment to delivering joyful, high-quality products to customers around the world.This position plays a key role in providing exceptional service and support to clients—handling inquiries, processing orders, and ensuring a seamless customer experience from start to finish. If you’re a natural communicator who thrives in a fast-paced environment, this could be the perfect fit for you!What You’ll Do
  • Manage the processing of customer orders from pre-shipment through delivery.
  • Receive, analyze, and promptly respond to customer communications.
  • Serve as the first line of support, providing product and service information.
  • Collaborate across departments to ensure smooth communication and problem resolution.
  • Recommend process improvements and contribute to team success.
  • Provide backup coverage for other representatives and assist with administrative tasks.
What You’ll Bring
  • 1–3 years of customer service experience, preferably in a manufacturing or distribution setting.
  • Strong communication skills (written and verbal).
  • Excellent attention to detail with solid data entry and computer skills.
  • Ability to manage multiple tasks efficiently and independently.
  • Problem-solving mindset and a collaborative attitude.
  • Bilingual skills are a plus but not required.
  • Post-secondary education in business, accounting, or sales is preferred. 
Schedule & Work Environment
  • Monday–Friday, 8:00 a.m. to 5:00 p.m.
  • Hybrid schedule: 4 days in office, 1 day remote
  • Occasional additional hours based on business needs
Why You’ll Love Working HereJoin a company that values creativity, teamwork, and continuous improvement. You’ll be part of a passionate group that believes in creating joy through its products—and in building a supportive, collaborative workplace.
Ready to join a team that’s passionate about creating smiles?
Apply today through Doherty Staffing Solutions to learn more about this exciting opportunity! For questions or further information about the position, please call 952-832-3576 or email janderson@doherty.com  

Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

Download the Doherty Jobs mobile app! | www.doherty.com/app
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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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About Eden Prairie, MN

Ready to discover exciting job opportunities in the vibrant city of Eden Prairie, Minnesota? Known for its picturesque landscapes, thriving economy, and a warm community spirit, Eden Prairie offers a perfect blend of urban amenities and natural beauty. With a bustling job market, top-notch schools, and easy access to popular attractions like the Eden Prairie Center and Purgatory Creek Park, this area is an ideal place for career growth and work-life balance. Immerse yourself in the local art scene at the Eden Prairie Art Center, catch a show at the Eden Prairie Players Theatre, or cheer on the Minnesota Vikings at the U.S. Bank Stadium in nearby Minneapolis. Join us in exploring the endless possibilities this charming region has in store for you! Start your job search today!