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Order Processor

Cottage Grove, MN 55016

Job Category: Customer Service Job ID: 51600193 Pay Rate: $21-25 / hour Jobs Office: Career Solutions

Job Description

Join our collaborative team in Cottage Grove and play a key role in supporting manufacturers by ensuring the timely delivery of the tools and materials they need. As an Order Management Specialist, you’ll help keep operations running smoothly by managing backorders, coordinating with our purchasing team, and keeping both customers and internal teams informed. Hours are 8am-5pm Monday- Friday with a pay range of $21-$25/hr.
Order Management Specialist Responsibilities:
  • Track and manage backorders, out-of-stock items, and obsolete products to keep manufacturers running without delays.
  • Place rush orders for urgent customer needs and update lead times for items on backorder.
  • Maintain customer order tracking spreadsheets, especially for major accounts.
  • Communicate order status updates to customers and internal teams via email.
  • Collaborate with account managers and sales representatives to provide alternative solutions when items are delayed or unavailable.
  • Monitor order tracking from plants to ensure accurate delivery information.
  • Support the purchasing and customer service teams in reviewing open orders and order updates.

What we are looking for:
  • Strong proficiency in Microsoft Excel (tracking, spreadsheets, and conditional formatting).
  • Highly organized with excellent attention to detail.
  • Clear and professional communication skills, both written and verbal.
  • Ability to manage multiple priorities and thrive in a fast-paced, collaborative environment.
  • Previous experience in purchasing, customer service, or order management is a plus.
  • #SMNCareers
For questions or details about the Order Management Specialist role, text/ call Leslie at 952-818-3275 or email Lvoit@doherty.com.
Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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About Cottage Grove, MN

Calling all job seekers! Explore our exciting job opportunities in the enchanting Cottage Grove, Minnesota area. Nestled just southeast of St. Paul, this vibrant region offers a perfect blend of small-town charm and big-city amenities. With scenic parks like Cottage Grove Ravine Regional Park and charming local eateries serving up delicious Scandinavian-inspired cuisine, Cottage Grove provides a unique backdrop for your career growth. Don't miss out on the chance to explore the thriving arts scene at the ArtReach St. Croix Gallery and catch a show at the charming Cottage Grove Theatre. Whether you're a sports enthusiast looking to cheer on the Minnesota Wild at the Xcel Energy Center, or enjoy outdoor adventures at Mississippi Dunes Golf Links, Cottage Grove has something for everyone. Start your job search today and discover all that this exceptional area has to offer!