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Customer Service Agent - Remote in MN Only

Perham, MN 56573

Job Category: Customer Service Job ID: 51446475 Pay Rate: $17 / hour Jobs Office: Alexandria

Job Description

Are you a Minnesota resident looking for work-from-home opportunities? Check out this new, remote job! Doherty Staffing Solutions is currently partnering with a dynamic healthcare organization. We are seeking candidates for work-from-home, remote Customer Service Agent roles. The schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information! What a Customer Service Agent will do:
  • Make outbound calls to individuals to encourage the return of their health screening kits
  • Represent the company with professionalism, empathy, and clarity in all communications
  • Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
  • Utilize the company’s CRM system and softphone application to manage call activity and record information accurately
  • Troubleshoot basic technical issues independently
  • Maintain a quiet, private, and distraction-free work environment to protect patient privacy
  • Adhere strictly to work schedules and start each shift on time
What you need to be a Customer Service Agent:  
  • Proven digital literacy and ability to work independently with computer software and systems
  • Strong attention to punctuality and reliability
  • Ability to maintain confidentiality and meet HIPAA compliance standards
  • Excellent communication and interpersonal skills, with a professional and empathetic demeanor
  • Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise)
  • Reliable internet connection and computer equipment suitable for remote work
  • Commitment to upholding patient privacy and ensuring a positive patient experience #RemoteJobs
What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121.  Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits. 

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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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About Perham, MN

Ready to embark on an exciting career journey in Perham, Minnesota? This picturesque region nestled in Otter Tail County offers a blend of small-town charm and abundant career opportunities. As you explore our job listings, you'll discover the allure of Perham's pristine lakes, vibrant arts scene at the ITOW Veterans Museum, delightful local eateries like Lakes Cafe, and the rich cultural experiences at the Historic Grand Theatre. Join us in discovering the beauty and growth potential that awaits you in this dynamic area. Start your job search today and embrace the unique charm of Perham.