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Doherty Staffing Solutions
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https://www.doherty.com
https://www.doherty.com
USD
21.12
HOUR
true
Owner Connection Representative - Polaris (Customer Service)
2024-06-03
2024-07-17
Job ID: JA920884058
Pay Rate: $21.12 / hour
Jobs Office: Career Solutions
Job Description
Take your career to the next level with a job at Polaris! Doherty is partnering with Polaris. We are seeking candidates for an Owner Connection Representative role in Plymouth, MN. Compensation for this contract opportunity is $21.21 per hour. Interested? Read below for more information!
Company Summary
Recognized as the leader in the Powersports industry, Polaris Industries prides itself on recognizing and developing top talent to take its people and company to the next level. Polaris designs, engineers, manufactures, and markets innovative, high-quality off-road vehicles, including all-terrain vehicles (ATVs) and the Polaris RANGER® and RZR® side-by-side vehicles, snowmobiles, motorcycles, and on-road electric/hybrid powered vehicles.
What you will do as an Owner Connection Representative:
Company Summary
Recognized as the leader in the Powersports industry, Polaris Industries prides itself on recognizing and developing top talent to take its people and company to the next level. Polaris designs, engineers, manufactures, and markets innovative, high-quality off-road vehicles, including all-terrain vehicles (ATVs) and the Polaris RANGER® and RZR® side-by-side vehicles, snowmobiles, motorcycles, and on-road electric/hybrid powered vehicles.
What you will do as an Owner Connection Representative:
- Deliver solutions that provide a positive owner experience while identifying opportunities to educate consumers on proper use or maintenance of products that ensure future satisfaction
- Provide research and assistance to solve issues between Polaris Dealers, Technical Service Representatives and consumers
- Identify opportunities to delight consumers and dealers with proactive solutions
- Follow up with consumers to ensure problems/issues receive a timely response or resolution
- Establish and maintain positive consumer relationships, internally and externally
- Create content for Self-Help or Knowledge Base article(s) that results in deflected contacts for known issues or FAQs
- Support outsource contact center personnel with tools and information to drive consumer satisfaction
- Bachelor’s degree is preferred
- 2+ years of direct experience or phone interactions with consumer
- Strong desire to deliver industry-leading consumer service and build strong consumer relationships
- Excellent problem-solving and conflict-resolution skills
- Exceptional verbal and written skills, ability to connect with audience and articulate thoughts, while building swift trust with consumers
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About Plymouth, MN
Ready to take the next step in your career? Explore job opportunities in the vibrant Plymouth, Minnesota area! Known for its picturesque parks, including the popular French Regional Park and the stunning golf course at Rush Creek, Plymouth offers a perfect blend of urban convenience and natural beauty. Home to iconic landmarks like Minnetonka Theatre and Eddington House, this bustling city boasts a rich arts scene and a thriving culinary landscape. Cheer on the local sports heroes at the nearby Target Center or take a leisurely stroll through the charming shops at The Shoppes at Arbor Lakes. With a plethora of opportunities for professional growth and a welcoming community atmosphere, Plymouth is the ideal place to grow your career. Browse our job listings today and discover your next adventure in this amazing city!
