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Customer Service Representative - Full-time
Job Description
What a Customer Service Representative will do:
- Maintain office services by organizing office operations and procedures
- Control correspondence
- Manage filing systems
- Review and approve supply needs
- Assign and monitor clerical functions
- Some human resource tasks related to the operations of the office
- Respond to customer inquiries regarding their insurance products or services
- Communicate with internal and external agents, coworkers, and customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts
- Analyze, clarify, and resolve policy and account-related questions
- 3+ years of customer service experience
- Ability to multitask
- Excellent verbal and written communication skills
- Strong attention to detail
- Proficient in Microsoft, Word, Excel, and Google Chrome
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Doherty Staffing Solutions (Doherty) has been a workforce industry leader since 1980. We recruit and place qualified individuals in various companies within all levels of employment categories. Placing great people into great job opportunities is our mission, and it's been a life-changing one for our workforce! In addition to competitive pay, we offer employee benefits, direct deposit, and weekly paychecks. Doherty is an Equal Opportunity and Drug-Free Employer.
As an equal-opportunity employer, Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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