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Doherty Staffing Solutions
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https://www.doherty.com
https://www.doherty.com
USD
19
21
HOUR
true
Warranty Administrator - 1st Shift
2025-07-03
2025-08-12
Job Category: Customer Service
Job ID: 48660490
Pay Rate: $19-21 / hour
Jobs Office: St. Cloud-Clerical
Job Description
Are you looking for a new opportunity in the Customer Service industry? Doherty Staffing Solutions has partnered with a leading manufacturer of rotational molded recreational products in Maple Lake, MN. We’re seeking candidates for Warranty Administrator roles on the 1st shift. Compensation for these temp-to-hire positions ranges between $19.00-$21.00 per hour, depending on skills and experience. Interested? Read below for more information!
What you will do as a Warranty Administrator:
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.
What you will do as a Warranty Administrator:
- Manage warranty claims from start to finish
- Provide timely customer service, responding to claims within 24 hours
- Process claims using internal systems within 2 business days
- Issue credits or arrange repairs/replacements
- Develop and improve claims processes
- Collaborate with internal departments to resolve issues
- Create and update SOPs and work instructions
- Handle customer service, troubleshooting, and returns
- Respond to warranty-related calls and emails
- Review and reconcile incoming warranty products
- High school diploma or GED
- 1+ years of customer service or similar experience
- Basic computer knowledge (Microsoft Outlook, Word, Excel, IQMS)
- Clear written and verbal communication
- Strong attention to detail and organization
- Problem-solving and analytical thinking
- Ability to prioritize, meet deadlines, and adapt quickly
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.
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About Maple Lake, MN
Ready to embark on a new career adventure near Maple Lake, Minnesota? Dive into our exciting job opportunities in this picturesque area known for its scenic beauty, vibrant community, and endless recreational options. Located in Wright County, MN, Maple Lake offers a tranquil escape from the hustle and bustle of city life while providing a thriving job market with room for growth. Explore positions in industries ranging from healthcare to manufacturing, all while enjoying the proximity to local treasures like Lake Maria State Park, Maple Lake Bowl, and the vibrant arts scene at The Gallery of Maple Lake. Don't miss out on the chance to blend work and play in this charming region that promises a fulfilling career and a quality lifestyle.
