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Customer Service Associate - Weekly Pay!
Job Description
What you will do as the Customer Service Associate:
- Provide prompt, courteous and efficient customer service at all times.
- Process all orders presented by internal and external customers to ensure maximum service.
- Maintain customer accounts to ensure company requirements are met and customers receive quality products on time.
- Assist in all levels of customer support related to regulatory compliance and problem resolution to ensure customer satisfaction.
- Maintain relationships with Sales and Marketing (domestic or international) to ensure support for customers related to pricing and contractual support.
- Review, understand and follow all company GMP requirements through Universal Operating Procedures.
- Manage time efficiently, meet personal goals and work effectively with other members of the team.
- Present a professional image at all times to customers, internal customers, and vendors.
- High School Diploma or equivalent
- 1-2 years of customer service or 2 years of office experience
- Excellent verbal and written communication skills
- Basic computer skills, including data entry, Microsoft Office and Google Suite
- Basic problem-solving and math skills
- Ability to multi-task, be organized and efficient
- Willingness to learn SAP system and guidelines, freight/shipping systems, product development and customer ordering processes
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Doherty Staffing Solutions (Doherty) has been a workforce industry leader since 1980. We recruit and place qualified individuals in various companies within all levels of employment categories. Placing great people into great job opportunities is our mission, and it's been a life-changing one for our workforce! In addition to competitive pay, we offer employee benefits, direct deposit, and weekly paychecks. Doherty is an Equal Opportunity and Drug-Free Employer.
As an equal-opportunity employer, Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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