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Customer Service Associate - Technical Skills Required

Saint Cloud, MN 56301

Job Category: Customer Service Job ID: 2P374400523 Pay Rate: $19-21 / hour Jobs Office: St. Cloud-Clerical

Job Description

Looking for work in the St. Cloud area? Look no further! Doherty Staffing Solutions is currently partnering with a leading supplier in the lighting industry located in St. Cloud, MN. We are seeking candidates for a Customer Service - Quotations Specialist role. Salary compensation for these opportunities starts at an annual basis of $40,000-$44,000+ depending on skillset and experience. Interested? Get more details below!

What you will do as a Technical Customer Service Specialist:
  • Develop strong positive relationships with Outside Sales Team members
  • Satisfy quote requests on a timely basis to exceed customer expectations
  • Prepare quotes in response to requests from customers
  • Follow-up with the Outside Sales Team to enhance conversions to orders
  • Communicate regularly with customers to build relationships and enhance quote accuracy
  • Collect, maintain, and share current competitive pricing information
  • Demonstrate a high level of expertise regarding the products, their features, and configurations #WorkNow 

What you need to be a Technical Customer Service Specialist:
  • Strong numerical proficiency, with attention to detail and accuracy
  • Meaningful experience in quoting or estimating similar products, lighting industry preferred
  • Strong communication skills, with an ability to demonstrate confidence and competence
  • Knowledge of Salesforce (or similar CRM software) and Microsoft Office
  • Demonstrated ability to prioritize, manage multiple tasks, and achieve successful results
  • Demonstrated ability to follow processes and operational workflows  

Gain more experience now at a great new job working with a great new team…apply now! Click APPLY NOW to complete our online, mobile-friendly application. For questions or further information about the Quotations Specialist positions, please contact our St. Cloud office directly at (320) 257-2271.
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About Saint Cloud, MN

Discover exciting job opportunities in the vibrant area surrounding Saint Cloud, Minnesota! Nestled along the Mississippi River, Saint Cloud offers a unique blend of small-town charm and big-city amenities. From the stunning sculptures at the Munsinger Clemens Gardens to the dynamic performances at the Paramount Center for the Arts, this region boasts a rich cultural tapestry that inspires creativity and innovation. With an array of outdoor activities at the nearby Mississippi Riverwalk, Quarry Park, and Lake George, residents enjoy a balanced lifestyle that harmonizes work and play. Join us in Saint Cloud and unlock a world of career growth and community engagement - your next professional adventure awaits!