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Customer Account Manager

Argyle, MN 56713

Job Category: Customer Service Job ID: 5B50530524 Pay Rate: $40000-50000 / year Jobs Office: Grand Forks, ND

Job Description

Looking for a new opportunity in Northwestern Minnesota? Don’t miss this role! Doherty Staffing Solutions is partnering with a leading grain bin dealer located in Argyle, MN. We are seeking candidates for Sales Representative roles to work from 8:00am-5:00pm, Monday through Friday.  Compensation for these direct hire opportunities ranges between $40,000-50,000 per year, depending on skills and experience. Interested? Read below for more information!
What you will do as a Customer Account Manager:
  • Interact with customers and/or (sub) dealers via phone, email, text, or in-person as necessary to provide support for products and systems
  • Manage a portfolio of agricultural customers by proactively reviewing account data to help customers maximize their technology investment and to search out system issues to stop them before they occur
  • Identify and resolve customer system or product issues through proper diagnosis of cause and utilize appropriate systems to collect, record, and document data
  • Escalate customer cases as necessary by opening cases with the manufacturer
  • Collaborate with others to identify the best solution for an issue and monitor until resolved
  • Follow-up with customers to ensure issue resolution is to their satisfaction
  • Build strong relationships with customers to become a partner in their business success
  • Track, maintain, and provide status updates for issues with long term resolutions
  • Order replacement parts for service truck inventory
What you need to be a Customer Account Manager:
  • 2+ years of customer service experience
  • General agricultural knowledge
  • Proven experience in problem-solving and critical thinking
  • Knowledge of computer programs such as Microsoft Outlook, Word, and Excel
  • Strong organizational and problem-solving skills
  • Strong attention to detail and accuracy
  • Excellent time management skills and can meet multiple deadlines
  • Willingness to travel as needed
  • #DohertyNewCareer
  • #NewCareerByDoherty
What are you waiting for? Apply today! Click APPLY NOW to complete our mobile-friendly, online application. For questions or additional information about the Customer Account Manager positions, please contact our Doherty Recruiter at (952) 715-5043.
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About Argyle, MN

Discover exciting job opportunities in and around Argyle, Minnesota! Nestled in the picturesque landscapes of northwestern Minnesota, Argyle offers a perfect blend of small-town charm and big-city amenities. With access to renowned art galleries like the Rochester Art Center, diverse cuisine options ranging from farm-to-table restaurants to food trucks, and outdoor recreation at Lake Bronson State Park, there's something for everyone here. Join us in exploring career growth in a region rich in culture, vibrant community events, and endless opportunities for professional development. Take the next step in your career journey and explore our job listings today!