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Administrative Scheduler - 1st Shift
Job Description
What you’ll do as an Administrative Scheduler:
- Provide shipment information and activate shipments
- Create orders
- Build and assign loads
- Schedule appointments
- Track and trace shipments
- Enter events
- Invoice customers
- Monitor task boards and assigned email accounts to respond to customer and carrier requests
- Document events using SOP knowledge and experience, escalating when necessary
- Follow through on customer or carrier requests to ensure satisfaction, escalating questions or requests as needed
- Validate and ensure accuracy of load data in systems according to company and customer standards
- High school diploma or GED
- Previous customer service experience
- Ability to work evenings and/or weekends (select roles only)
- Bachelor’s degree preferred
- Basic proficiency in Microsoft Office Suite
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks, a prepaid Paycard from rapid!, TopLine Federal Credit Union membership eligibility, and opportunities to earn appreciation bonuses through our referral and review programs. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.
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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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